अपने रिलोडेबल कार्ड के लाभ प्राप्त करें.
आपकी सेवा में 24 x 7 कस्टमर केयर टीम उपलब्ध है
बड़ौदा रिलोडेबल कार्ड फिजिकल वेरिएंट
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लाभ
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विशेषताएं
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क्या करें व क्या न करें
बड़ौदा रिलोडेबल कार्ड फिजिकल वेरिएंट : लाभ
बड़ौदा रिलोडेबल कार्ड फिजिकल वेरिएंट : विशेषताएं
- यह ईएमवी चिप कार्ड वेरियंट भारतीय रुपए में जारी किया जाता है जिसकी न्यूनतम राशि रु.100/- है तथा अधिकतम राशि रु.1 के गुणकों में 1,00,000 है.
- यह कार्ड इस पर दर्शायी जारीकरण की तिथि अथवा अंतिम तिथि से अधिकतम 36 महीने की अवधि के लिए वैध है.
- इस कार्ड को कई बार (अधिकतम सीमा के अंदर) रिलोड किया जा सकता है.
- भारतीय रिजर्व बैंक के दिशानिर्देशों के अनुसार केवायसी/एएमएल/सीएफटी आवश्यकताओं का पूरी तरह अनुपालन किया गया है.
- एटीएम पर नकदी आहरण की अनुमति है.
- देशभर में रूपे कार्ड स्वीकार करने वाले मर्चेंट आउटलेट्स/ वेबसाइट पर उपयोग करने योग्य.
- इसमें एक कार्ड से दूसरे कार्ड में शेष राशि (बैलेंस) ट्रांसफर की अनुमति नहीं है.
- एक्टिवेशन, रिलोड, समाप्ति आदि की सूचना देने के लिए एसएमएस अलर्ट्स की सुविधा उपलब्ध करायी जाएगी.
- कार्ड धारक अपने कार्ड के बैलेंस (शेष राशि), लेनदेन विवरण, पिन जेनरेशन को 24 x 7 कस्टमर केयर टिम तथा सेल्फ सर्विस पोर्टल पर देख सकते हैं.
- सभी लेनदेनों के लिए ट्रांजेक्शन अलर्ट्स भेजे जाएंगे.
- सभी बॉब एटीएम पर कार्ड का पिन बदला जा सकता है.
बड़ौदा रिलोडेबल कार्ड फिजिकल वेरिएंट : क्या करें व क्या न करें
क्या करें
- कार्ड प्राप्त होने पर इसके पिछले हिस्से पर सिग्नेचर पैनल में अपना हस्ताक्षर करना सुनिश्चित करें.
- अपना पिन बदले लें, इसे याद रखें तथा अपने पिन मेलर को नष्ट करना सुनिश्चित करें.
- आपातकालीन उपयोग के लिए अपने कार्ड नंबर और कस्टमर केयर नंबर को अलग से नोट करें.
क्या न करें
- कार्ड पर अपना पिन नंबर न लिखें.
- अनधिकृत अथवा संदिग्ध स्थानों पर कार्ड को स्वाइप न करें. हमेशा मर्चेंट प्रतिष्ठान में पीओएस मशीन पर रुपे लोगों को देख लें.
- व्यापारी के पास इलेक्ट्रॉनिक प्वाइंट ऑफ सेल कार्ड स्वाइपिंग टर्मिनल न होने पर अपना कार्ड स्वाइप न करें.
- इलेक्ट्रॉनिक उपयोग के अलावा कार्ड के किसी भी उपयोग को अनधिकृत माना जाएगा और ऐसे लेनदेनों के लिए आप पूर्णत: जिम्मेदार होंगे.
टिप्पणी : बैंक, विभिन्न उत्पादों की बिक्री/मार्केटिंग आदि में एजेंट की सेवाओं का उपयोग कर सकता है। ग्राहकों को उत्पाद खरीद के लिए डिजिटली जागरूक बनाने एवं डिजिटल माध्यमों को अपनाने के लिए एजेंट कॉल कर सकते हैं।
सहायता चाहिए ?
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टोल फ्री नंबर .
विदेश से कॉल करने वाले
घरेलू ग्राहकों के लिए 24x7 उपलब्धता:
+91 79-66296009
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What is Baroda Reloadable Card?
Baroda Reloadable Card is a Prepaid Card that facilitates various transaction/payment related needs. Card usage is restricted to the amount loaded on the card. If required, customer can reload amount on the card.
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What are the variants available?
Baroda Reloadable Card is available in two variants i.e. Physical and Virtual.
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What is the Physical variant of Baroda Reloadable card?
Physical variant of Baroda Reloadable card is a beautifully crafted welcome kit will be provided to purchaser.
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What will be the contents of the Reloadable Card Welcome Kit?
Baroda Reloadable Card is offered in a sealed Welcome Kit which contains EMV Chip Reloadable Card, Welcome Letter, PIN Mailer and Terms and Conditions. We recommend the purchaser to ensure that a sealed cover is delivered to them.
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When is the card is ready for use?
After receiving the funds along with the application form bank will activate the card on real time. Customer will be notified by SMS on registered mobile number and thereafter it can be used for online shopping, POS transactions and ATM transactions.
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Whether account with Bank of Baroda is needed to purchase Baroda Reloadable Card?
No. Baroda Reloadable Card can be purchased by both i.e. Bank’s account holder and Non- Bank’s Customer also. Person desirous of purchasing a card can visit any Bank of Baroda branch and purchase a Baroda Reloadable Card over the counter.
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Which accounts are eligible for purchasing Baroda Reloadable Card?
All KYC compliant operational accounts are eligible for purchasing Baroda Reloadable Card.
The table below shows the types of accounts eligible:
Sr. No
Account Type
Eligibility
1
Savings
All scheme codes
2
Current
All scheme codes
Please Note: In case of accounts where more than one account holders are present, multiple cards can be issued, and cards can be issued to each account holder. For corporate customers there is no limit on number of cards per account except Full KYC of the beneficiary/cardholder to whom the card is to be issued is to be provided by the corporate. -
What are the mandatory details required for issuance of Baroda Reloadable card?
Card Purchaser and beneficiary details both are mandatory for issuance of Baroda Reloadable Card.
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In which currencies Baroda Reloadable Card is available?
Baroda Reloadable Card is available in INR only and can be used in India only.
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Where can I use the card?
Baroda Reloadable Card can be used at ATM, POS (any RuPay certified merchant establishment in India) and E-commerce/Online platform.
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Whether the card can be reloaded/top-up available?
Baroda Reloadable Card can be reload/ top up subject to condition Total balance in card at any point of time must not exceed Rs. 1,00,000.
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How can I check the balance available on my Reloadable Card?
You can enquire balance available on your Reloadable card by logging into customer self-service portal i.e. https://bobprepaid.yappay.in using bank’s website under prepaid card and/or by calling our 24-hour Customer Care toll free number 1800 1039 586 by giving KIT number and identification.
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Whether transfer of funds is allowed from one Reloadable Card to another?
No, transfer of funds from one Reloadable Card to another is not allowed.
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How to prevent unauthorized usage in case the card is misplaced or lost?
As soon as you know that the card is misplaced or lost, you must immediately report the loss of the card to our Customer Care toll free number 1800 1039 586. Service provider team would immediately hotlist the card after ascertaining your identity and prevent any further usage.
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How many number of cards are permitted for retail/corporate customers?
For retail customers, one card per account is allowed. For corporate customers there is no such limit.
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What is the minimum and maximum amount that can be loaded on the card?
Minimum load amount is Rs. 100. Maximum amount permitted in a card at any point of time is Rs. 1,00,000.
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What are the schedule of charges?
Sr. No.
Currency
Amount (Rs.)
1
Issuance Fee
Rs. 100
2
Annual maintenance Fee & Re-load Fee
Nil
3
Replacement Card Fee in case of lost/ stolen/ damaged
Rs. 100
4
Revalidation Charges in case of expired card
Rs. 100
5
ATM Withdrawal Fee
Rs. 20
6
ATM Balance enquiry Fee
Rs. 10
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What are the schedule of charges?
Sr. No.
Currency
Amount (Rs.)
1
Issuance Fee
Rs. 100
2
Annual maintenance Fee & Re-load Fee
Nil
3
Replacement Card Fee in case of lost/ stolen/ damaged
Rs. 100
4
Revalidation Charges in case of expired card
Rs. 100
5
ATM Withdrawal Fee
Rs. 20
6
ATM Balance enquiry Fee
Rs. 10
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Above ATM charges are applicable for our Bank of Baroda ATM also.
NOTE: Charges are excluding of GST. Charges may change anytime solely at the discretion of Bank. For latest schedule of charges, please visit www.bankofbaroda.in under Prepaid Card Section—Reloadable Card.
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How to confirm that the card has been activated/reloaded?
To check card status or balance login to URL for customer care: https://bobprepaid.yappay.in or call the Customer Care toll free number 1800 1039 586 provided at the back of the card.
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Whether the card can be re-loaded?
Yes, Customer can re-load the card anytime during the validity of card. Card will be reloaded on real time. Customer must approach to any Bank of Baroda Branch for reload request.
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What is the minimum and maximum value that can be re-loaded on the card?
The minimum reload value of Baroda Reloadable Card is Rs. 100 and maximum reload value is Rs. 1,00,000 (subject to card available balance + reload amount < rs.="" />
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How many times Baroda Reloadable card can be re loaded?
Baroda Reloadable Card can be reloaded multiple times before the expiry date of the card.
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What is PIN?
ATM PIN (PIN) is a unique 4 digit secure number assigned to card and known only to customer. It allows you to withdraw cash from ATMs (charges are applicable). Customer is advised to change and memorize pin as soon as he/she receives a new card.
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What options should be chosen to withdraw cash from the ATM?
At the time of cash withdrawal at ATM, customer has to choose among 3 type of accounts to carry out the transactions:
Credit
Savings
Overdraft
Please choose the ‘Savings’ option for successful transaction. -
Whom to be contacted in case of any dispute in the transaction?
For any assistance and information related to your Reloadable card, call our toll free number 1800 1039 586 or write mail to: bobsupport@yappay.in
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What is the procedure to change the PIN if lost/forgotten?
Card holder has to visit Bank of Baroda branch for re-issuance of PIN. Based on application received from customer and deduction of applicable charges from card available balance, Physical Pin will be generated and provided to customer.
The card holder may visit the customer self-service portal https://bobprepaid.yappay.in to re -generate the PIN. The PIN will be delivered to beneficiary registered e-mail id in secured pdf. -
Can withdrawal of cash from Bank using Baroda Reloadable Card is permitted?
Baroda Reloadable Card cannot be used for over the counter cash withdrawal.
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Whether temporary lock/block facility available on the card?
Yes, login to https://bobprepaid.yappay.in and lock your Baroda Reloadable Card temporarily. Kindly use registered mobile number/kit number for login.
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How to view statement of transactions?
Please login to https://bobprepaid.yappay.in to track all your transactions, anytime, anywhere. Kindly use registered mobile number/kit number for login.
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What to do if the card is lost? Or if someone steals the card?
As soon as you sense that card or card related data(like PIN) is compromised/stolen then immediately call the customer care centre and request to block the card. Raise request for replacement card through your base branch.
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Whom to contact when a replacement of card is needed?
Customer needs to contact the issuing branch, fill out an application and provide KYC, submit the card (if not stolen/lost) and will receive a new card.
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How reloading of replacement card take place?
Procedure and terms to reload of replaced card will remain the same as original card. On revalidation, old card will be replaced in the system with new one and new card will be linked to the account. Balance available in old card will be transferred to new card on real time after deducting applicable fee and taxes.
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What is validity duration for the Baroda Reloadable Card?
Baroda Reloadable Card is valid for maximum 36 months from the date of issuance or the date printed on card whichever is earlier. On card expiry, please visit the issuing branch for new card only after surrendering back the old card.
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How to apply for a refund of the card balance?
Customer may withdraw/utilize the funds available in card and bring the balance in the card to zero and submit the card to issuing branch along with a request to surrender the card.
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What will happen to the balance (if any) in the card after expiry?
Alert SMS is sent 45 days before expiry of card on registered mobile number of card holder to utilize the funds available. Card holder also has an option of revalidating the card, if the customer fails to utilize the funds before expiry of card and revalidate the card. Remaining fund (if any) will be transferred to linked account of card holder on request of customer.
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What is the maximum amount that can be withdrawn from an ATM/swiped at merchant outlet in a day?
The maximum withdrawal limit in a day from ATM is Rs. 25,000 and per transaction limit is Rs. 10,000. The reloadable card can also be swiped for up to Rs. 1,00,000 in a day, subject to the balances available on the card.