Doorstep Banking

PSB Alliance Doorstep Banking Service is a facility introduced in this regard to cater to both financial and non-financial banking needs of the customers of all Banks under a single umbrella. Bank of Baroda is one of the member Banks under the PSB Alliance Door Step Banking initiative taken by PSB Alliance through which customers can avail major Banking transaction services at their Door Step. It shall be implemented by Door Step Banking(DSB) agents in 2015 Branches across the Country for offering different financial as well as non financial services

Services under PSB Alliance Doorstep Banking Service

Account holders can book the desired service out of below mentioned services.

Non-financial Transactions

• Pick up of negotiable instruments (cheque/draft/pay order, etc).
• Request account statement.
• Pick up new cheque book requisition slip.
• Delivery of non-personalized cheque book draft, pay order, term deposit receipt, acknowledgement, etc.
• Acceptance of 15G/15H forms.
• TDS/Form 16 certificate issuance.
• Delivery of pre-paid instrument/gift card.
• Issuing standing instructions.
• Submission of Digital Life Certificate.
• Addition/Deletion/Modification in Nominee Name .
• Acceptance of IT challan / Government Business/GST

Financial Transaction

• Cash withdrawal.
• Fund Transfer Facility.

Web Application Customer URL

URL to download the Application

• Customer can get herself/himself registered through either of 4 channels ie; DSB mobile app / web portal / BOB World app / Call Center.
• Once the agent arrives at doorstep of the customer, he will proceed for document handover to DSB Agent only after the service code matches with the one available with the agent. Customer will have “Pay in Slip” duly filled/completed and signed in all respect (containing details of instrument/s to be submitted).
• Post this he/she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their app and accept only if it tallies.
• Multiple instruments can be picked by an agent for single pick-up request. However, different instrument types cannot be clubbed for a single request ID.

For more details Pls visit www.psbdsb.in 

• Bank has engaged BLS International Services Limited & M/s Integra Microsystem P Ltd, as Service Providers for providing “Door Step Banking through Universal Touch Points” facility to customer(s) of Bank in 2015 Specified Branches within the norms stipulated by Bank / Reserve Bank of India. Please find the list of Branches in the below.  
• Doorstep Banking Agents engaged by BLS International Services Limited shall cover 1141 Branches whereas those engaged by M/s Integra Microsystem Pvt. Ltd. shall cover remaining 874 Branches across India.
• Toll free numbers is 9152220220.
• The customer services will be provided through 1) DSB Mobile App, 2) Web based, 3) BOB World App and 4) Call centre
• The charges for each service of Doorstep Banking are Rs. 75 plus applicable GST
• List of identified Centres and Link Branches.