Nodal Officer of our Bank for RBI’s Integrated Ombudsman Scheme 2021

Contact details of CRPC, RBI
Centralized Receipt and Processing Centre
Reserve Bank of India,
4th Floor Sector-17, Chandigarh – 160017
Website -https://cms.rbi.org.in
RBI Contact Centre – 14448

Address and Area of Operation of Banking Ombudsman
Sl. No. Centre Name & Address of the Office of Banking Ombudsman Name and Contact details of Nodal Officer
1. Ahmedabad Shri Subodh Kumar Gupta
C/o Reserve Bank of India
4th Floor, "Riverfront House", Behind H.K. Arts College,
Between Gandhi & Nehru Bridge,
Pujya Pramukh Swami Marg (Riverfront Road - West),
Ahmedabad-380 009
STD Code: 079
Tel. No. 26582357
Click here to lodge complaint 		Shri. Ajay N. Choksi Dy. General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Tower,
Nr. Law Garden, Ellis bridge,
Ahmedabad 380 006 (Gujarat).
Tele. No: 079 -26473186
Email: dgm.ngz@bankofbaroda.com  
2. Bengaluru Smt. Jayasree Gopalan
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221
Click here to lodge complaint 		Shri. Vivek Kumar Chaudhary
Deputy General Manager
Bank of Baroda,
Zonal Office,
2nd Floor, Vijaya Tower, 41/2 MG Road,
Bengaluru-560 001 (Karnataka).
Tele. No: 080-25011500
Email : dgm.karap@bankofbaroda.com  
3. Bhopal Shri Sivakumar Bose
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772
Click here to lodge complaint 		Shri.  Nilab Chandra Roy
Dy. General Manager
Bank of Baroda,
Zonal Office,
Plot no.202,
Ganga Jamuna Complex,
Maharana.Pratap.
Nagar, Zone-1,
Bhopal-462011 (Madhya Pradesh).
Tele No. 0755-4049032
Email: DZH.mpz@bankofbaroda.com  
4. Bhubaneswar Smt. N. Mohana
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207
Click here to lodge complaint 		Shri. Rajeev Krishna
Regional Head,
Bank of Baroda,
Regional Office,
1st Floor, Bivab Gulmohar,
Behera Sahi Nayapalli,
Bhubaneswar – 751012 (Orissa).
Tel No. 0674-2421210
Email: rm.bhubaneswar@bankofbaroda.com  
5. Chandigarh Shri Rajeev Dwivedi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
STD Code: 0172
Tel. No. - 2721109, 2721011, 2727118
Click here to lodge complaint 		Shri. Rajay Bhasker
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Chandigarh Zone,
Building No. 2, Overbridge Sector 17B,
Chandigarh-160017.
Tele. No. 0172-2717324
Email : dzh.chandigarh@bankofbaroda.com  
6. Chennai (I) Dr (Smt) Tuli Roy
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax. 25395488
Click here to lodge complaint 		Shri Suresh Gajendren
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Baroda Pride,
41, Luz Church Road,
Mylapore,
Chennai 600 004 (Tamil Nadu)
Tele: 044 - 23454337
Email: complaints.sz@bankofbaroda.com  
7. Chennai (II) Smt Nandita Singh
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 		Shri Suresh Gajendren
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Baroda Pride,
41, Luz Church Road,
Mylapore,
Chennai 600 004 (Tamil Nadu)
Tele: 044 - 23454337
Email: complaints.sz@bankofbaroda.com  
8. Dehradun Shri Manish Parashar
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun - 248 001
STD Code: 0135
Tel No.: 2742006
Click here to lodge complaint 		Shri. Netra Mani
Regional Head,
Bank of Baroda,
Regional Office,
410, Indira Nagar Colony,
Dehradun - 248001,
Tele No: 0135-2769952
Email: rm.dehradun@bankofbaroda.com
9. Guwahati Shri Partha Choudhuri
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2542556
Click here to lodge complaint 		Shri. Chandan Dutta
Regional Head,
Bank of Baroda,
Regional Office,
G.S. Road,
Guwahati - 781005 (Assam)
Tele No.:0361-2525475
Email: rm.northeast@bankofbaroda.com  
10. Hyderabad Shri Chinmoy Kumar
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013
Click here to lodge complaint 		Shri. K Surya Prasad
Deputy Zonal Head,
Bank of Baroda,
Zonal Office, H No. 3-6-289,
Kareem Manzil, Hyderguda,
Hyderabad – 500029 (Telangana) Tele No : 040 – 23287274
Email : dzh.hyderabad@bankofbaroda.com  
11. Jaipur Smt Baljit Birah
C/o Reserve Bank of India,
4th floor Rambagh Circle,
Tonk Road, Jaipur - 302 004
STD Code: 0141
Tel. No. 2577931
Click here to lodge complaint 		Shri. Sudhansu Sekhar Khamari
Deputy General Manager,
Bank of Baroda,
Zonal Office,
Baroda Bhavan,
Plot No. 13,  Airport plaza,
Tonk Road, Durgapura,
Jaipur -302018
Tele No.: 0141-2727103
Email: dyzm.rz@bankofbaroda.com  
12. Jammu Shri Ramesh Chand
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code: 0191
Tel No.: 2477905
Click here to lodge complaint 		Shri. Satpal Mehra
Assistant General Manager
Bank of Baroda, Regional Office,
First Floor,Near Longa Devi Mandir, Town Hall, Amritsar
143001
Tele. No. 0183-5192041
Email : rm.amritsar@bankofbaroda.com  
13. Kanpur Smt. Chandini Moolchandani
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174/2303004
Click here to lodge complaint 		Shri. Prem Prakash Sinha
Deputy General Manager,
Bank of Baroda, Zonal Office,
Baroda House, V-23 Vibhuti Khand Nagar
Lucknow 266010  
Tele. No. 0522- 6677704
Email: dgm.upu@bankofbaroda.com  
14. Kolkata (I) Shri Rabindra Kishore Panda
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217
Click here to lodge complaint 		Ms. Mausumi Mitra
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Block: GN, Plot No.38/2(5th &6th Floor)
Salt Lake City, Sector – V,
Kolkata – 700 091 (West Bengal)
Tele. No. (033) 23401704
Email: dyzm.ez@bankofbaroda.com  
15. Kolkata (II) Ms. Mary Lianlunkim Deng
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22628771
Click here to lodge complaint 		 Ms. Mausumi Mitra
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Block: GN, Plot No.38/2(5th &6th Floor)
Salt Lake City, Sector – V,
Kolkata – 700 091 (West Bengal)
Tele. No. (033) 23401704
Email: dyzm.ez@bankofbaroda.com  
16. Mumbai (I) Shri Ajay Kumar Misra
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028
Click here to lodge complaint 		Shri. Sudeep kumar
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Third Floor,
3, Walchand Hirachand Marg,
Ballard pier,
Mumbai – 400 001(Maharashtra).
Tele No. : 022-22644998
E Mail : dzh.ops.gmz@bankofbaroda.com  
17. Mumbai (II) Dr. Shri H.N. Iyer
C/o Reserve Bank of India,
1st Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Tel No.: 23001280
Click here to lodge complaint 		Shri. Chandra Mani Tripathy
Deputy Zonal Head
Bank of Baroda,
Zonal Office,
2nd floor, Sharda Centre,
Erandwane,
Pune -  411004 (Maharashtra)
Tele No. : 020-25937102
E Mail: dzh.mgz@bankofbaroda.com
18. Patna Shri Vijay Kumar Nayak
C/o Reserve Bank of India
Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734
Click here to lodge complaint 		Shri. Gobinda Biswas
Deputy General Manager,
Bank of Baroda,  Zonal Office,
Fourth Floor, Anand Vihar,
West Boring Canal Road, Patna – 800001(Bihar)
Tel No.: 0612-2559500
Email: dgm.bojz@bankofbaroda.com  
19. New Delhi (I) Shri R.K. Moolchandani
C/o Reserve Bank of India,
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23725445
Click here to lodge complaint 		Shri. Bhawani Shankar Gupta
Deputy General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001
Tele. No. 011-23329825
Email : dzh.nz@bankofbaroda.com  
20. New Delhi (II) Smt. Suchitra Maurya
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23715393
Click here to lodge complaint 		Shri. Bhawani Shankar Gupta
Deputy General Manager,
Bank of Baroda,-
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001
Tele. No. 011-23329825
Email : dzh.nz@bankofbaroda.com  
21. Raipur Shri J. P. Tirkey
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
STD Code: 0771
Tel. No: 2244246
Click here to lodge complaint 		Shri.  Amit Banerjee
Assistant General Manager,
Bank of Baroda,
Regional Office,
Jeevan Prakash, Jeevan Bima Marg, Pandri,
Raipur-492004 (Chhattisgarh).
Tele No. 0771-4222605
Email:  rm.raipur@bankofbaroda.com
22. Ranchi Shri Ranjeev Shanker
C/o Reserve Bank of India
Fourth Floor, Pragati Sadan,
RRDA Building, Kutchery Chowk,
Ranchi – 834001
Jharkhand
STD Code: 0651
Tel No.: 2210512
Fax No.: 2210515
Click here to lodge complaint 		Shri. Shankar Mahto
Regional Head,
Bank of Baroda,
Regional Office, Ranchi - 834001
Tele No. 6287395610
Email:  rm.ranchi@bankofbaroda.com
23. Shimla Shri Shiv Kumar Yadav
C/o Reserve Bank of India
Main Market, Kasumpti
Shimla - 171 009
Himachal Pradesh
STD Code: 0177
Tel. No. 2627320
Click here to lodge complaint 		Shri. S. P.S Thomar
Assistant General Manager,
Bank of Baroda, Regional Office,
Sanket Heights, Dogra Commercial Complex,
Bhattakufer, Shimla-171006
Tele: 0177-2600801
Email: rm.shimla@bankofbaroda.com
24. Thiruvananthapuram Shri R. Kamalakannan
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
STD Code: 0471
Tel. No. 2326769
Click here to lodge complaint 		Shri. Anishkumar Kesavan
Deputy General Manager,
Bank of Baroda,Zonal Office,
KMRL MG Road
Metro Station Complex,
Ernakulam-682035 (Kerala)
Tele: 0484-2867802
Email: dzh.ekmz@bankofbaroda.com  

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