How to Update Your FASTag KYC: Step-by-Step Guide for Online & Offline Methods

Introduction

Keeping your FASTag KYC information up to date is important. KYC, which stands for Know Your Customer, helps verify your identity and ensures secure transactions. When you first get FASTag, you provide KYC details. If this information changes, such as your address or ID number, you should update it with your bank as soon as possible. Before we delve into how to update KYC in FASTag, let us understand what FASTag is.

What is FASTag?

FASTag is an electronic toll collection system introduced under the National Electronic Toll Collection (NETC) program to facilitate seamless and cashless transactions at toll booths on highways. It employs Radio Frequency Identification (RFID) technology to enable automatic deduction of toll charges as vehicles pass through the toll plazas. FASTag is affixed on the vehicle's windshield and is linked to a prepaid account, allowing for quick and efficient toll payment without the need for physical cash transactions. This not only reduces congestion at toll booths but also promotes digital transactions, enhancing overall traffic management and convenience for commuters.

The FASTag KYC process is mandatory as it helps verify the identity of FASTag users. It is a crucial aspect of the overall functioning of the system, ensuring transparency, security, and compliance with regulatory requirements. Keeping your KYC information current is essential for a smooth and uninterrupted experience when using FASTag for toll payments.

How to update KYC in FASTag?

Online Update

Step 1: Visit the IHMCL FASTag portal and log in using your registered mobile number and password or OTP.

Step 2: Go to "My Profile" and locate the "KYC" section.

Step 3: Click on "KYC" and select your "Customer Type".

Step 4: Fill out the mandatory fields such as Vehicle Registration certificate, driving license, ID proof, address proof, and upload a passport-sized photograph.

Step 5: Carefully review the details and submit the application form.

Step 6: The IHMCL will verify your documents, and you'll receive a notification upon successful KYC update.

Offline Update

Step 1: Visit your FASTag issuing bank branch.

Step 2: Inform the bank representative about your intention to update your FASTag KYC.

Step 3: You might be required to fill out a KYC update form.

Step 4: Submit the completed form along with the required documents (originals and copies for verification). The documents typically include Vehicle Registration certificate, Driving License, ID proof, address proof, and a passport-sized photograph.

Step 5: The bank will process your KYC update request. The timeframe for verification may vary depending on the bank.

Also Read: 10 FASTag Rules you must know

Documents Required for the FASTag KYC Update

The documents required for FASTag KYC update online and offline include:

• Vehicle Registration certificate
• Driving License
• ID proof
• Address proof
• Passport-sized photograph

By keeping your FASTag KYC updated, you ensure a seamless and hassle-free toll payment experience. Remember, the process is relatively straightforward, whether you choose the online or offline method. With a KYC-compliant FASTag, you can enjoy the benefits of faster commutes and avoid toll booth delays. So, take a few minutes today to check your KYC status and update it if necessary. Happy and smooth travels!