Doorstep Banking

Services under PSB Alliance Doorstep Banking Service

Account holders can book the desired service out of below mentioned services.

Non-financial Transactions

• Pick up of negotiable instruments (cheque/draft/pay order, etc).
• Request account statement.
• Pick up new cheque book requisition slip.
• Delivery of non-personalized cheque book draft, pay order, term deposit receipt, acknowledgement, etc.
• Acceptance of 15G/15H forms.
• TDS/Form 16 certificate issuance.
• Delivery of pre-paid instrument/gift card.
• Issuing standing instructions.
• Submission of Digital Life Certificate.
• Addition/Deletion/Modification in Nominee Name .
• Acceptance of IT challan / Government Business/GST

Financial Transaction

• Cash withdrawal.
• Fund Transfer Facility.

Web Application Customer URL

URL to download the Application

• Customer can get herself/himself registered through either of 3 channels i.e. mobile app/web portal/call center.
• Once the agent arrives at doorstep of the customer, he will proceed for document handover to DSB Agent only after the service code matches with the one available with the agent. Customer will have “Pay in Slip” duly filled/completed and signed in all respect (containing details of instrument/s to be submitted).
• Post this he/she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their app and accept only if it tallies.
• Multiple instruments can be picked by an agent for single pick-up request. However, different instrument types cannot be clubbed for a single request ID.

For more details Pls visit www.psbdsb.in 

• Bank has engaged BLS International Services Limited & M/s Integra Microsystem P Ltd, as Service Providers for providing “Door Step Banking through Universal Touch Points” facility to customer(s) of Bank in 100 Specified centres within the norms stipulated by Bank / Reserve Bank of India. Click here for list of 100 identified centers.
• Doorstep Banking Agents engaged by BLS International Services Limited shall cover 58 centres whereas those engaged by M/s Integra Microsystem Pvt. Ltd. shall cover remaining 42 centres across India.
• Bank is providing service through identified 1389 branches which cover the 100 centers referred by IBA for Launch of the PSB Alliance Doorstep Banking.
• Toll free numbers is 1800 121 37 21.
• The customer services will be provided through 1) Mobile App, 2) Web based and 3) Call centre.
• The charges for each service of Doorstep Banking are Rs. 75 plus applicable GST.
• List of identified Centres and Link Branches.